General Help
• Contact one of the moderators listed here• Get help through Discord on #af-help
Administrative Help
Axel:• Donation rewards (banner art, etc.)
classicturtle:
• Donation rewards
• Concerns regarding staff behavior or actions
• Business inquires
• Site related emergencies
Rainy:
• Donation rewards (banner art, symbol change, etc.)
• Concerns regarding staff behavior or actions
• Business inquiries
• Site related emergencies
Dartwind:
• Site assistance (user-related reports OR serious/urgent issues)
• Concerns regarding staff behavior or actions
• Account recovery (you must know your email OR username)
• Minor username changes
• Site emergencies (raiding, spam, etc.)
cyxxie:
• Concerns regarding staff behavior or actions
• Filter concerns,
• CSS/BBCode help
• Site help
• Minor username changes
Username Recovery
If you forgot your username please contact one of the site moderators listed on the moderator contact page and provide the e-mail you used to make your account. Alternatively, you can ask in #af-help on our Discord Server or send an email to [email protected]Name Changes
Name changes are now automated. All users get 1 free username change, and additional usernames may be purchased by donating $2.Please see your settings page to change your username!
However, if you made a typo or only want to change one letter, one of the moderators listed above can be contacted.
Donation inquiries
If 48 hours have gone by and you still do not have your donation role on the discord server, you can message one of the above moderators. They can also help you out with other donation issues or questions, though have a look at the Contribution FAQ first!If you have reached the VIP+ tier, you can contact one of the staff listed above to change your name symbol.
Bug Reports
https://forms.gle/8gKfDLdGRmGWzjMQ7Ban Appeals
Send a mail to [email protected] using the following form
Please ensure you carefully fill out the following information to prevent any delays the ban appeal process.
Subject: Account Appeal Request: UsernameArt Fight Username: Email address associated with your account: (if different from sender address) Discord username: (If you're looking to get unbanned from the discord in addition to the main site, or if you'd like us to contact you through discord) Ban reason: (If known) Reason you think your ban should be lifted: Any additional relevant information: (such as your full birthday if you were banned for being under 13) |
Account Deletion
Notice: Account deletion requests may take a while to process due to a backlog of deletion requests. We are in the process of implementing an account delete button on site.Deleting your account is permanent and will delete everything associated with account. Deleting an account is unrecoverable.
We do still retain username history, any reports, and messages received from the account.
To delete your account send a email to [email protected] with the following form
USE THE EMAIL THAT IS ASSOCIATED WITH YOUR ART FIGHT ACOUNT. We are UNABLE to delete your account if you do not use the email linked with the account you are trying to delete.Subject: Account Deletion Request: UsernameLink to Artfight: Email associated with Artfight: I agree that deleting my account is permanent and is not recoverable. All my personal information, attacks, characters, messages, etc will be removed. |